Hasmord support

Contact support

Email support@hasmord.com. We reply within 2 business days.

To help us answer in one reply, include:

• the email address you sign in with and the name of your workspace;
• the page or feature, and what you did;
• what you expected and what happened instead;
• a screenshot, if it helps.

Never send passwords, sign-in links, connection keys or access tokens, and don’t paste your customers’ messages or personal data. We will never ask you for them.

Report a security issue

If you believe you have found a security vulnerability or a data exposure in Hasmord, email support@hasmord.com with “Security” at the start of the subject line. Include the affected address or feature, the steps to reproduce it, and what you could see or do.

Test only with your own account and workspace. Don’t access, change or delete other people’s data, and don’t run tests that slow down or interrupt the service. Please give us a reasonable time to fix the issue before you share details publicly. We reply within 2 business days.

How we protect your data is on our security page.

Privacy and data requests

To access, export, correct or delete your personal data, email legal@hasmord.com. The Privacy Policy explains what we collect, how long we keep it and your rights.

Plans and quotes

Plan limits are on the pricing page. For a Scale plan quote, contact sales.

Frequently asked questions

How do I contact Hasmord support?

Email support@hasmord.com. A person on the Hasmord team replies within 2 business days.

How do I report a security vulnerability in Hasmord?

Email support@hasmord.com with “Security” at the start of the subject line, and include the affected address or feature and the steps to reproduce it. We reply within 2 business days.

Where do I send a request to export or delete my personal data?

Email legal@hasmord.com. The Privacy Policy explains what Hasmord collects, how long it is kept and your rights.